Terms of Service
While you may consider printing a copy of this document for your records, please note that we reserve the right to change this document at any time, without prior notice. The current version will always be visible on our site.
A number of documents form our complete Terms of Service or Terms of Sale (either referred to as ToS).
It is important that you read and understand these agreements. If you have any questions or concerns about the policies you should contact us BEFORE you complete an automated order. Placing an order through the billing system having ticked the agreement box constitutes acceptance of our terms.
In the event that any of these terms is found to be unenforceable, the remainder of the agreement containing the invalid term and other agreements/policies shall remain in force.
Some policies relate to specific products and services, and may not apply to every order.
If you are in any doubt about which terms apply, or if you have any queries about the terms themselves, please give us a call on 020 3026 2626 or send us an email at firstname.lastname@example.org and we’ll be delighted to answer them.
- Acceptable Use Policy
- Email Acceptable Use Policy
- General Service Agreement
- Delivery Policy
- Complaints, Refunds, Replacements and Cancellation Policy
Policies relating to specific products and services
Internal Policies and Processes
In the interests of transparency, we provide additional information on some of our internal policies and processes: